A comparison of the Operations Strategy and the key Operational Performance Objectives in Apple, IBM and Samsung.

OPERATIONS STRATEGY

Real Case study
Scenario:
A comparison of the Operations Strategy and the key Operational Performance Objectives in the following companies: Apple, IBM, Samsung

 
Please describe the following: the general Model of operations management in each company; typology of operations; the Polar diagrams for a taxi service versus a bus service in each single company, as well as the four-stage model of Operations contribution in these companies.

 

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