Explain why decision making is an important component of good management.

1.Explain why decision making is an important component of good management. 2.Discuss the difference between programmed and non-programmed decisions and the decision characteristics of certainty and uncertainty. 3.Describe the ideal, rational model of decision making and the political model of decision making. 4.Explain the process by which managers actually make decisions in the real world. 5.Identify the six steps used in managerial decision making. 6.Describe four personal decision styles used by managers, and explain the biases that frequently cause managers to make bad decisions. 7.Identify and explain techniques for innovative group decision making.;

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