Prepare:; In this Assignment, you will explain instances of effective and ineffective communication in terms of conflict management skills.; Review Wood, Chapter 9.; Wood presents five Guidelines for Effective Communication During Conflict (p. 240–244):; Perform: Assignment (100 points):; CM206-2: Identify the roles of verbal and nonverbal communication in interpersonal interactions.; ; GEL-1.1: Demonstrate college-level communication through the composition of original materials in Standard American English.; In this Perform activity, you will respond to 7 open-ended questions about a video scenario.; You will submit your completed work to your instructor via the Dropbox.; Instructions; View the video “Jan and Ken.” Use the concepts in Unit 9 as you answer the questions on conflict in interpersonal relationships. You can read the video transcript as well.; Follow these guidelines in preparing your document; Questions for response:;
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