Question Question 1 Benchmarking performance improvement programs meansAnswer targeted specific programs or functions. achieved some dramatic results. attempted to combine reduction of costs with increases in quality and timeliness. using standards and points of comparisons 1 points Question 2 The unusual visibility of the public administratorAnswer is rooted in the public purposes that are pursued. is rooted in the tendency toward corruption. is similar to the business administrator’s visibility. does not affect efficiency and responsiveness issues. 1 points Question 3 A process-oriented definition of “democracy” emphasizesAnswer equality of result. the ways in which government works that everyone is equal. the ambiguity of the term “democracy.” 1 points Question 4 The Volker Commission’s report asserted in 1989 thatAnswer erosion in the attractiveness of public service undermines the ability of government to act effectively. the public service should become less attractive to college graduates so they would work in the private sector. the democratic process is not affected by the quality of the administration of government. more senior executives needed to leave government service. 1 points Question 5 The strong mayor system of city governmentAnswer is rarely used in larger American cities. provides for the mayor to have a great deal of administrative and budgetary authority. is most common in small mid-western towns. does not give city councils policymaking authority 1 points Question 6 Woodrow Wilson and other early writers thought of public administration asAnswer government administration. something to be combined with politics. best conducted by rejecting the business model decentralizing administrative authority 1 points Question 7 Planning management and control areAnswer principle purposes of the budget. not important aspects of budgeting. seldom achieved via the budget. of no concern to the legislature in the budget process. 1 points Question 8 The line-item budgetAnswer aids in the planning process. is oriented toward the funding of programs. provides poor control of expenditures for such things as travel supplies and wages. is part of the gubernatorial approval process 1 points Question 9 Risk management strategies recognize that government operations willAnswer be immune from lawsuits. involve unanticipated events with large compensatory expenditures (accidents natural disasters). have to fund risk via contingency funds since governments are not allowed to carry insurance policies. not need to be self-insured 1 points Question 10 As a management tool the budget steps includeAnswer proposal amendment passage. incremental rational bargained agreements. budget formation approval execution and audit. committee hearings mark-up and report of budgets. 1 points Question 11 The two fundamental legislative actions in the budget process areAnswer authorizing and appropriations. committee hearings and floor passage. executive proposal and legislative disposal. planning and evaluation. 1 points Question 12 A grant by the federal government to a state or locality may be in the form of a block grant which isAnswer funding provided for a specific purpose or project. for any purpose officials may select (within the law). funding provided for a general program or functional area. funding for a specific city block or neighborhood. 1 points Question 13 The writing of vague policy and law by the Congress implies what for government agencies?Answer Highly restricted agency action. The lack of administrative discretion. A highly accountable government agency. An opportunity for government agencies to shape policy through implementation. 1 points Question 14 “Agenda setting” in the policy process refers toAnswer the process of identifying which problems will be acted on by decision makers. development of formal policy statements. putting policies into action. implementing programs 1 points Question 15 Public agenciesAnswer write public policy proposals. do not provide testimony in support of policy proposals. have no role in formulating public policy. are not involved in the policy process 1 points Question 16 The Executive Order has becomeAnswer an unused part of presidential power. a rarely used presidential power. a chief instrument of presidential power. does not affect the work of public administrators 1 points Question 17 Court involvement in the specifics of administrative policy making and implementation does NOT includeAnswer evaluation of the health conditions in prisons. examination of policy implementation at a mental institution. requirement that specific types of professional individuals be hired by an agency in order to carry out a court order. changes in administrative procedures 1 points Question 18 The legislative veto is designed to provide forAnswer disapproval of specific presidential (executive) actions. disapproval of the actions of particular committees in the legislature. disapproval of specific rules policies or actions of administrative or regulatory agencies. presidential veto of legislative proposals. 1 points Question 19 Internal sources of bureaucratic power includeAnswer clientele groups. information and expertise. vague legislative enactments. power-hungry administrators. 1 points Question 20 Which of the following is NOT part of establishing a climate supportive of ethical behavior in an organization?Answer clearly articulate the mission of the organization. identify unambiguously what the organization stands for and how it seeks to achieve its goals. develop a set of rigid and widely published ethical guidelines. the agency leader serving as an ethical role model 1 points Question 21 When a manager delegates; rules to be followed includeAnswer holding subordinates accountable for results but leave the selection of technique up to them. authority and responsibility should be vague. instructions should be subject to interpretation. telling the subordinate how to do the task 1 points Question 22 The Pendleton Act of 1883 prohibitedAnswer active participation in political campaigns by federal employees. political contributions by any federal employee. state employees from engaging in election campaign work. federal employees from serving as delegates to a party convention. 1 points Question 23 The tension between efficiency and responsiveness is rooted inAnswer issues of effectiveness versus equity. issues of bureaucracy versus democracy. responsibility and irresponsibility. federalism 1 points Question 24 An attempt to see to it that a public-sector office has employees whose gender ethnicity age and other demographic characteristics reflect the characteristics of the population the office serves would be an example of______.Answer objective responsibility subjective responsibility representative bureaucracy participatory decision making 1 points Question 25 For goal setting to be an effective motivatorAnswer goals should be broad and generalized. goals should always be just beyond reach. a desire for more pay must be a part. it must be specific and achievable. 1 points Question 26 A decision treeAnswer provides information concerning efficiency dimensions of organizational performance. is an application of policy analysis is an application of PERT techniques. is an application of strategic planning. 1 points Question 27 A study of the degree to which pothole repairs last through the winter season would be an example of an evaluation concerned withAnswer efficiency. process. effectiveness. structure. 1 points Question 28 A common limitation of quantitative techniques for selecting a policy alternative isAnswer the difficulty of assigning dollar value to such variables as pain suffering and lives saved. the inability to take account of the effects of inflation. lack of access to computers. the lack of quantitative methods 1 points Question 29 The cost-effectiveness approach involvesAnswer a focus on identifying the impacts of alternative proposals. translating “effective” approaches into their dollar values. avoiding the use of dollar values in assessing either the effectiveness or costs associated with a proposal. identifying the critical path in a project. 1 points Question 30 Federal mandatesAnswer are not part of federal aid programs may occur as direct orders from the national government. create no additional expenses for state/local governments. are of no concern to state government administrators 1 points Question 31 Quality of the work performedAnswer is an important part of evaluating a productivity improvement program. has little to do with productivity improvement. is always secondary to cost savings. cannot be measured. 1 points Question 32 To what extent must criminal trials be open to the public?Answer They may be closed only to protect a compelling governmental interest in a manner narrowly tailored to that purpose They may never be closed They may be closed at the judge?s discretion They may be closed except for a right of press access 1 points Question 33 Regulations are primarily issued by:Answer Congress Courts State legislatures Federal and state agencies 1 points Question 34 The compilation of all federal rules currently in effect is:Answer Code of Federal Regulations U.S. Code Federal Register U.S. Code Annotated 1 points Question 35 Financial disclosure laws typically apply:Answer To all federal state and local government employees To judges only and not to public officials or employees To public officials with significant responsibility To public employees but not to public officials with significant responsibility 1 points Question 36 An agency rule that explains an agency?s understanding of the law or its regulations is known as:Answer Substantive Interpretive Procedural Appellate 1 points Question 37 The Model Procurement Code:Answer Governs all federal contracts Governs U.S. Postal Service Contracts Governs all public contracts in all states Has been adopted in some states and is similar to the law in other states 1 points Question 38 What must a document contain for it to satisfy the Statute of Frauds with respect to a transfer of an interest in real property?Answer The parties? fingerprints The signature of the person conveying the property and a property description sufficient to identify it The amount being paid for the property A list of all prior owners of record of the property 1 points Question 39 Employers are responsible for the acts of their employees? negligence:Answer Only if the employee?s act was intentional Only if the employer failed to give warnings of foreseeable harm If the negligent act was within the scope of authority associated with the work Only if the negligent act was not within the scope of authority associated with the work 1 points Question 40 Merit selection tenure and responsiveness to political leaders areAnswer no longer important elements in the civil service system. the three basic principles of the civil service system. important features of the spoils system. features of the budgeting process 1 points Question 41 POSDCORBAnswer is an acronym developed by Woodrow Wilson refers to the functions of public management. refers to the functions of the post office. is a type of organizational structure 1 points Question 42 The Pendleton Act provided forAnswer establishment of a Human Rights Commission. mandated federal employee contributions to election campaigns. merit-based selection of government employees. the spoils system 1 points Question 43 Arbitration in labor-management negotiationsAnswer uses a neutral third party to negotiate a settlement. uses a third party to investigate and issue specific recommendations concerning a settlement. is a fact-finding process normally followed by binding recommendations. does not occur in the governmental sector. 1 points Question 44 ?Quid pro quo? sexual harassment is:Answer Not unlawful Unlawful only when the supervisor repeatedly insists on unwelcome sexual activity Occurs when supervisors make adverse employment decisions against employees who deny unwelcome sexual demands Occurs only when the employee is terminated for refusing to have sex with a supervisor 1 points Question 45 International politics is an area in which vital decisions are made based onAnswer understandings of cause and effect. fear and misunderstanding. political will. moral guidance. 1 points Question 46 A major objective of the United Nations is toAnswer solve global environmental problems. protect the world?s children. promote peace and development. solve the crisis in the Middle East. 1 points Question 47 A zero-sum game refers to the situation in whichAnswer one state can gain only at the expense of another. both states can gain at the same time. neither state can gain and both will lose. both states can cooperate with one another. 1 points Question 48 One of the main criticisms of globalization is that itAnswer makes the powerful more powerful and wealthy. actually makes everyone less well off. outsources jobs from developing to developed countries. prevents poorer countries from expanding their economies. 1 points Question 49 The United States? refusal to sign the International Criminal Court (ICC) treaty is based mainly on its belief that the ICCAnswer has too much power. holds the view that the U.S. invasion of Iraq was illegal. is dominated by countries associated with the ?Axis of Evil.? might be used as a political tool against the United States. 1 points Question 50 The European Union was established in order toAnswer offset the power and wealth of the United States. promote peace by binding countries together economically. be the first step toward a world government. create a European military to fight global terrorism.
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